Privacy Policy

Last Updated: [Insert Date]

At Long Maxi Dress Sales Store (“we”, “us”, or “our”), we are committed to protecting your privacy with the same care we put into crafting our elegant maxi dresses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website longmaxidress.com.

1. Information We Collect

We collect information that helps us provide our elegant shopping experience:

• Personal Information: When you make a purchase, we collect your name, email address, shipping/billing addresses, phone number, and payment details (processed securely through our payment partners).
• Order Information: Details about the dresses and accessories you purchase, including size, color, and style preferences.
• Technical Data: IP address, browser type, device information, and pages visited to improve our website performance.
• Communication Data: Any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to provide our signature shopping experience:

• Process and fulfill your orders for our elegant dresses and accessories
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and service messages
• Prevent fraud and enhance security
• With your consent, send promotional offers about new arrivals and special collections

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We share data with trusted partners who assist with payment processing (PayPal, card processors), shipping carriers, and IT services – all bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We protect your data with the same attention to detail we apply to our dress designs:

• SSL encryption for all data transmissions
• PCI-DSS compliance for payment processing
• Regular security assessments of our systems
• Limited access to personal data within our organization

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized activity.

6. Your Rights

You have rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Restriction: Limit how we use your data in certain circumstances
• Objection: Object to processing where we rely on legitimate interests
• Withdraw Consent: Withdraw previously given consent for marketing communications

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart
• Performance Cookies: Help us understand how visitors use our site to improve it
• Marketing Cookies: Used to show relevant ads for our dresses on other websites (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Children’s Privacy

Our elegant dresses are designed for adult customers. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.